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How we work

How we work - Concept

01 CONCEPT

Taking a client’s idea from concept to living reality requires creativity, dedication, courage and passion – on both sides.

 

Often the most difficult part of the process is getting to really understand what the new website, or system, or entire business platform is actually trying to achieve and how it will benefit the business but you’re in good hands. We have a reputation for asking the right questions and proposing ideas and solutions to that guaranteed to produce the right outcome.

02 DESIGN

Design covers more than just the way the front-end looks. In our world it’s an umbrella term covering user experience, user interface and aesthetics.

 

Our goal is always to delight the customer but sometimes it’s important to create something that’s ‘right’ for the job for which it’s intended, and not just pandering to the whims of the client. Harsh? Possibly, but when it all comes together it’ll be apparent that 25 years’ experience in design has not been in vain. You’ll love it.

How we work - Design
How we work - Create

03 CREATE

Nothing gets the development team’s juices flowing more than the opportunity to turn a two-dimensional design  into a living, breathing reality – something you can hang your hat on.

 

It’s at this stage the magic and wonder of collaborative coding and team-work begin to transform your original idea into a tangible product.

04 DELIVER

From original concept, through discovery, scoping, design, build and test phases, we arrive at the point where the reality of how this unique and fully bespoke system will begin to transform the way your company works.

 

The Delivery process is not simply setting a launch date and pressing a button. We will work with you all the way to migrate your processes to the new system, training staff along the way and making tweaks and modifications as we go until you’re completely happy and running like clockwork.

How we work - Deliver
How we work - Support

05 SUPPORT

We form genuine, close, long-standing relationships with the vast majority of our clients and continue to work with them, not just for them, for many years, keeping the system we’ve developed together in-tune with the needs of the business as it evolves and up to date with current technology advances.

 

A flexible approach to support means we are happy to provide anything from ad-hoc remedial work to regular, retained development time.